Please provide us with the name and location of your store, pictures of your shop and other brands you carry on wholesale registration form listed below. Once you are approved you will have access to the wholesale website with wholesale prices, and can make all orders and payments online.
If you are an online business, please specify the full URL of your website in the “Company/ Business” space on the registration form.
Please provide us with the name and location of your store, pictures of your shop and other brands you carry on wholesale registration form listed below. Once you are approved you will have access to the wholesale website with wholesale prices, and can make all orders and payments online.
Log into your wholesale account to access wholesale prices, make online orders and purchase goods. LOG IN HERE
Please use our contact form for any return request. If you are returning an item for a refund, please be aware that you will be refunded for the prices of the item only. Return shipping charges will not be refunded. Our policy is the customer must pay for all shipping expenses on the return/exchange of any ‘sympl’ product. We will not assume responsibility for misdirected, lost or damaged return shipments.
• Refund must be made within 14 days.
• Items must NOT be WORN, ALTERED, DAMAGED or WASHED.
• Items must have tags attached to be returnable.
• All returned items must include the original packing slip as well as the RA (Return Authorization) number that will be issued to you by customer support and please ensure it is clearly printed.
If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 14 business days from the day you receive the goods for a full refund or exchange.
Please note that it can take up to 10 business days for the credit to appear on your bank statement.
Depending on the state you live in the goods usually take between 3-5 business days.
*The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.
